Original topic:

space bar repair

(Topic created: 05-25-2024 08:16 AM)
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Luc1
Constellation
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Computers

Hello,

I took my space bar of my computer SAMSUNG GALAXY BOOK2 Pro 360 off because it was stuck and now I can't fit it anymore. Any youtube videos on this?

Don't know where to fit the white plastic peices.

Thx for your help and advicesamsung.jpg

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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Computers

Hello! Thank you for reaching out! Unfortunately, there are no Samsung videos on how to fix this. There may be some from previous users, but unfortunately, I could not find any. If you can't find any, this will require service. Depending on your warranty you will have a few options.

 

- If your device was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, for depot type products (Soundbars, Home Theater Systems, tablets, ect.) that require to be shipped we recommend you speak with our depot team for pricing and to have the service set up: 1-310-669-4334.

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1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Computers

Hello! Thank you for reaching out! Unfortunately, there are no Samsung videos on how to fix this. There may be some from previous users, but unfortunately, I could not find any. If you can't find any, this will require service. Depending on your warranty you will have a few options.

 

- If your device was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service processed. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, for depot type products (Soundbars, Home Theater Systems, tablets, ect.) that require to be shipped we recommend you speak with our depot team for pricing and to have the service set up: 1-310-669-4334.