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‎05-17-2022 11:50 AM (Last edited ‎06-03-2022 02:17 PM by SamsungJoJo ) in
Fold & Flip PhonesWell a few weeks ago flex mode stopped working and now all of the sudden the camera app got stuck in flex mode on my Z Flip 3 and had to restart it to get it to work again. After Android 12 update it just stopped. It's annoying because that was one of the features I bought it for.
Solved! Go to Solution.
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‎05-18-2022 11:32 AM in
Fold & Flip PhonesHello, I can certainly understand how frustrating it is when your device is not working as designed. Did restarting the device fix the issue completely or did flex mode stop working once again? Let me know!
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‎05-18-2022 11:40 AM in
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‎05-19-2022 09:22 AM (Last edited ‎02-13-2023 10:03 AM by SamsungRei ) in
Fold & Flip PhonesI am sorry to hear that it is still happening. Since you have already exhausted all troubleshooting, the next step would be a service repair. You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html