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09-22-2023 02:34 PM (Last edited 09-22-2023 02:34 PM ) in
Fold & Flip PhonesSolved! Go to Solution.
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09-22-2023 02:51 PM in
Fold & Flip PhonesHello Devontayy, Welcome to the Community. It would be difficult to know if the screen protector is what is causing the cracking noise without an evaluation. We do not recommend changing the screen protector yourself.
Samsung does offer the Z assurance program for the Flips and Folds. You can find out more information here: https://www.samsung.com/us/support/service/z-screen-protector-promo/
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html