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‎06-28-2023 10:03 PM (Last edited ‎06-29-2023 12:03 PM by SamsungRei ) in
Fold & Flip PhonesAs of the past week or so my z flip 4 screen has begone flickering black when opening and im some cases slightly folding the phone. It normaally turns on on its own after a quick flicker but sometimes i have to press the power button or close and reopen the phone before it comes back on I can't remember of a recent drop that could've cause it. And the most recent event I can remember related to the phone has been the most recent update. I cannot tell if this problem is a hardware issue or a software issue. I've tried clearing the cache in recovery mode, and restarting, but it hasn't been clear if that has helped the problem at all as it tends to vary in severity. Is anyone else having this problem at all? Either now all of a sudden? Or in the past? Regardless I'll be attempting to get to a care center before the end of the week should time allow it. Edit: The screen doesn't usually flicker when the phone is fully open flat without a bend
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‎06-29-2023 12:02 PM in
Fold & Flip PhonesHello sealdeal, Welcome to the Community. We understand the concern with the screen flickering.
This article contains some steps you can try in addition to clearing the cache partition: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...
If the screen continues to flicker, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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‎06-28-2023 11:00 PM in
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‎06-29-2023 07:16 AM in
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‎06-29-2023 12:02 PM in
Fold & Flip PhonesHello sealdeal, Welcome to the Community. We understand the concern with the screen flickering.
This article contains some steps you can try in addition to clearing the cache partition: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...
If the screen continues to flicker, it is recommended to have the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html