Fold 4 dead 30sec then speaker does not work after opening

[usercv62nbFCpI]

Fold 4 close works but dead for 30 s if opening. Then the out screen comes back working but phone speaker dead untill a restart.

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. We understand how upsetting it is to experience the delay when unfolding the phone, and to have the speaker not working without restarting.

Some things you can try are:

1. Test the phone in safe mode to see if there is an app interfering. https://www.samsung.com/us/support/answer/ANS10003495/

2. Clear the cache partition in recovery mode. 

To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)
- Use power button to select.

3. Run the diagnostics in the Members app (under the Support tab) to test the hardware.

We also recommend submitting an error report to provide the information to Samsung. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692

You can use the following link to find a list of service centers in the U.S. that can perform an evaluation and repairs (if needed): http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html