Original topic:

How do I redeem Samsung Care+?

(Topic created: 08-27-2021 03:49 PM)
1964 Views
IncredibleYT
Cosmic Ray
Options
Fold & Flip Phones

I just got my fold 3 how do I redeem the Samsung care +? I got it when I pre-ordered it.

19 Replies
userWArd7MKI1d
Asteroid
Options
Fold & Flip Phones
This is what I got when I went on the chat with the person at SamsungScreenshot_20210827-184757_Messages.jpgScreenshot_20210827-184810_Messages.jpgScreenshot_20210827-184745_Messages.jpg
IncredibleYT
Cosmic Ray
Options
Fold & Flip Phones
Interesting
0 Likes
Reply
userWArd7MKI1d
Asteroid
Options
Fold & Flip Phones
And I just tried and still nothing. Nothing better happen while I'm camping or else!!!!
jdlico1204
Asteroid
Options
Fold & Flip Phones
Same here and also the same thing happened to me last year on the Fold 2. I actually sold it because premium care was so awful. Hopefully they don't repeat this time.
jdlico1204
Asteroid
Options
Fold & Flip Phones
Update. I just spent over a half hour on the phone and eventually they told me the system isn't updating and they're hoping to have it fixed by end of today if not tomorrow. They repeated "hopefully" several times.
Anonymous
Not applicable
Options
Fold & Flip Phones
Relax everyone. It's on your receipt you ordered it. If something happens it's your proof and their obligation to fix.
jdlico1204
Asteroid
Options
Fold & Flip Phones
FYI, it just let me register
0 Likes
Reply
IncredibleYT
Cosmic Ray
Options
Fold & Flip Phones
Where
0 Likes
Reply
Solution
jdlico1204
Asteroid
Options
Fold & Flip Phones
I click on a tile on the members app and then enroll. It takes me to this site to register. It now recognizes my IMEI. It didn't before. https://rg2.samsungcareplus.com/us#!/auth?cid=samsungmembers_benefit_00000000&token=TJEboW-lts4YbnaN...Screenshot_20210828-222637_Samsung Members.jpgScreenshot_20210828-222631_Samsung Members.jpg
AG6
Galaxy
Options
Fold & Flip Phones
Looks like enrollment is automatic I just got an email about my Samsung care enrollment for my fold 3. I did not do anything after purchasing.
0 Likes
Reply