Official Galaxy Z Fold6/ Z Flip6: Orders, Shipping, and Feedback Thread

[KnightRiderRalph]

Hello. Everyone that has Pre Ordered a Galaxy Z Fold6, Flip6, Watch 7/Ultra, Buds3/Bud3 Pro or Galaxy Ring you can post any order or tracking updates here.

This thread is for Galaxy Z Fold6, Flip6, Watch7/Ultra, Buds3, Buds3 Pro & Ring pre-orders!

Usually, we try to include the following information:

- Date ordered:

- Where did you order from (samsung.com, carrier, retailer, etc.):

- Unlocked or Carrier variant:

- Model, storage capacity, Color:

- Did you trade-In:

- Estimated delivery date:

Then, once it ships, please come back and post an update with the same information above, but the actual stated shipping and delivery dates, and maybe even let us know once it's received. 

Here is my stuff:

- Date ordered: July 10

- Where did you order from (samsung.com, carrier, retailer, etc.): Samsung.com

- Unlocked or Carrier variant: Didn't order a phone, but I pre-ordered the Watch Ultra and Buds 3 Pro

- Model, storage capacity: N/A

- You can share your trade-in info, if you want: Trading Galaxy Watch 5 Pro and Buds Pro

- Estimated delivery date: July 25th

[Decode]

Ordered on 7/10 and the purchased cleared and posted on 7/14.. Told me on the website that all my orders will come in by 7/24.... As of 7/24

Fold 6: Delayed and did not even give me a date .. And no, this has nothing to do with Crowdstrike outage.. It is well past 1 week and still no update (this was charged)

Fold 6 Accessories (Case and anti-reflection): Delayed and no date still.. (this was charged)

Watch Ultra: Delivered 7/24 (as stated on their site and charged)

Ear Buds: 7/24 -> 7/26 (changed today in the afternoon)-> 7/30   (charged)

Called in their support last night.. 2 intentional disco'ed from them and not resolving anything. 3rd one finally got sup but they sent to backend support which won't tell me why I am charged for the phone but NO ETA... Again, wasn't their term that state that they won't charge until delivery has been confirmed.. No.. They charged and did not offer no visibility...

This is one big mess up that Samsung does every year launch... Geez, still no update and I ordered on the 1st day of pre-order.. My wife's Flip order is all done but not my order.. 

[bill-e]

Is the charge Pending or Final?  You may already know this but I'm writing it for other readers. 

It's common business practice to do a Pending charge as they are getting ready to ship to make sure the buyer has the credit to buy the item. 

Once the Item is sent to the shipper they finalize the charge. A Pending charge times out unless the seller makes it final so if the delay is longer than a few days the Pending charge will dissappear. 

[Decode]

It is already cleared. Posted on my cc on 14th. Also, I can't get my price match until all delivery is completed.

[Decode]

Just so you.. they are out of stock on galaxy fold and why they do not have date.. So Samsung could not forecast correctly (again and again for every launch) at the expense of consumers... Also, my bud got pushed back again to 7/31 (updated this morning).. How silly that you could get inventory correctly and not even apologize on the **bleep** shoot of a launch like this.

[Decode]

Again, the Bud get changed on the day of delivery to 8/2.. Updates stinks and they just making everyone just wait with no real excuse... I already filed a complaint.. This is the worse launch I have seen from Samsung.. 

[SuperOvni]

My est delivery is now sept 25...what's going on???

Samsung, can you please give some reasons??

Thanks!!!

[king_james17]

Samething happened to me. Also, this sucks 😞

[Ruby5]

Just received my
Z flip6 trade-in from the 5 and the battery and overheating is the worse phone I've ever had in

[030109]

I have three different orders to pick up. Why did Samsung send me only one ready to go instead of sending it to me at the same time do I need to pick it up at three different times?

[LongHiker]

@030109 This is a user to user discussion area. For help with orders you should visit https://www.samsung.com/us/support/order-help/