I just got off the phone with SoFi after I wasn't able to add my SoFi debit card to Samsung Wallet. When I tried to add the card, it asks for verification and presents me with SoFi's customer service number.
The SoFi rep walked me though adding the card to a digital wallet via the SoFi app, but Samsung Wallet isn't an option there, just Google Pay, which I don't use.
How is it that Samsung Money (which is literally just a regular SoFi checking/savings account, as far as I can tell) exists at what I assume must be the highest level of compatibility on offer, but I can't add my regular old SoFi debit card to this app?
The SoFi rep helped me submit a complaint/feature request about the issue. My phone is a Z Fold4 if that matters. Hopefully the situation changes; it just seems like such a glaring oversight.
Thank you for reaching out. I can certainly understand your concern with your SoFi card not being able to be added to the Samsung Wallet and I would be happy to look into this further for you. Based on my research SoFi is a compatible card with the Samsung Wale Samsung Wallet app. Give this link a try for more information on compatible cards: https://www.samsung.com/us/samsung-pay/compatible-cards/
