Have had my Z Flip 6 for 3 months. Screen started malfunctioning so Samsung sent a replacement. I can't transfer the data since I can't press the button on the broken phone to continue to that step.
I have been successful emulating the screen via a USB C to HDMI port. Though I can't interact with the screen. I have tried finding some way to doing this through my Samsung TVs or tablet but everything requires me to use the broken phone to complete the process.
If there a device that will let me emulate my screen the way the USB C to HDMI did and use a mouse as a "finger" to interact with the phone. I just need to click one button and I'm good.
All my electronics are Samsung and never had an issue. I dread having a negative customer care experience.
Also, no, I don't back up my contacts and financial data on the cloud. Seems every other month some huge company is getting hacked. Makes me wary.
You can also try taking your old phone to a ubreakifix outlet and having the screen replaced, or perhaps they can assist you in transferring the data. It will cost you, though, especially since Samsung already replaced the phone.
