Z fold 6 apps not fully loading

[Womac]

I have a couple of apps (NFL, Star Wars Bounty Hunter) that won't work on my z fold 6. I've tried the uninstall/reinstall trick and it still doesn't work. Any help would be appreciated 

[STRANGLEFIZZ]

Well I don't know what to tell you.I got the NFL application, and it works fine on my navy. Z fold six it doesn't give me any issues

[Womac]

This is the screen I get when I open the nfl app. Nothing happens when I try to tap to refresh

[Samsung_Moderator]

Hello Womac, Welcome to the Community. We know how frustrating it is when apps are not working.

In addition to uninstalling and reinstalling the apps, try the following:

1. Try opening the apps when connecting to Mobile data

2. Open the apps on a different Wi-Fi network

3. Reset your network settings (You will need to reconnect to Wi-Fi networks and Bluetooth devices) Phone Settings>General Management>Reset>Reset Wi-Fi and Bluetooth settings

Let us know if this helps.

[Womac]

I have tried this several times with no success. If I reinstall the NFL app it works the first time I open it. If I open it again it gives me an oops... error screen.

[Samsung_Moderator]

Thank you for following up. Are your other apps working as expected?

[Womac]

Yes my other apps work great, everything else on my phone works perfectly

[Samsung_Moderator]

Thank you for confirming. If you are only experiencing this behavior from the NFL app, you will need to reach out to the app developer for assistance.