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‎08-23-2024 09:48 PM (Last edited ‎08-28-2024 12:00 PM by SamsungRei ) in
Fold & Flip PhonesI have a couple of apps (NFL, Star Wars Bounty Hunter) that won't work on my z fold 6. I've tried the uninstall/reinstall trick and it still doesn't work. Any help would be appreciated
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‎08-24-2024 12:06 AM in
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‎08-24-2024 06:10 AM in
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‎08-28-2024 12:05 PM in
Fold & Flip PhonesHello Womac, Welcome to the Community. We know how frustrating it is when apps are not working.
In addition to uninstalling and reinstalling the apps, try the following:
1. Try opening the apps when connecting to Mobile data
2. Open the apps on a different Wi-Fi network
3. Reset your network settings (You will need to reconnect to Wi-Fi networks and Bluetooth devices) Phone Settings>General Management>Reset>Reset Wi-Fi and Bluetooth settings
Let us know if this helps.
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‎09-06-2024 08:46 AM in
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‎09-06-2024 08:57 AM in
Fold & Flip PhonesThank you for following up. Are your other apps working as expected?
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‎09-07-2024 01:09 PM in
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‎09-13-2024 08:54 AM in
Fold & Flip PhonesThank you for confirming. If you are only experiencing this behavior from the NFL app, you will need to reach out to the app developer for assistance.