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Z fold 6 s-pen case issue

(Topic created: a week ago)
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Bentzj30
Constellation
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Fold & Flip Phones
Hello I have a samsung s-pen case I just bought and it broke right on the corner of that thin bar on the faceplate bottom left corner will samsung replace? If so who do I contact? I did buy this from best buy without their warranty.
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GaryB82
Galactic Samsung Care Ambassador
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Fold & Flip Phones

You can contact support to see what they say but I would expect you would need to contact Best buy and if its within the 30 return period I would suggest returning it for a diff. one.  The second link is to Samsung Warranty services 

https://www.samsung.com/us/support/contact/

https://www.samsung.com/us/support/warranty/ 



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If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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GaryB82
Galactic Samsung Care Ambassador
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Fold & Flip Phones

You can contact support to see what they say but I would expect you would need to contact Best buy and if its within the 30 return period I would suggest returning it for a diff. one.  The second link is to Samsung Warranty services 

https://www.samsung.com/us/support/contact/

https://www.samsung.com/us/support/warranty/ 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


Bentzj30
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Thank you🙏
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