FE charging case lost

[homo916]

Any models that will work to charge? Lost my case and can't find any on Amazon that say FE. Will the Live buds case work.?

[Samsung_Moderator · Accepted solution]

Hello, Welcome to the Community. We understand how disappointing it is to misplace the charging case for the Buds.

You can replace the charging case by setting up a service ticket and shipping the earbuds for service. Once they are received by the service center, they can provide the pricing to replace the charging case. 

To set up a service ticket in the U.S., please reach out to customer support by calling 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html