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‎12-29-2023 06:32 AM in
Galaxy BudsSolved! Go to Solution.
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‎01-02-2024 03:27 PM in
Galaxy BudsHello, Welcome to the Community. We understand how disappointing it is to misplace the charging case for the Buds.
You can replace the charging case by setting up a service ticket and shipping the earbuds for service. Once they are received by the service center, they can provide the pricing to replace the charging case.
To set up a service ticket in the U.S., please reach out to customer support by calling 1-800-726-7864.
For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html