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Buds 3 Feedback, Orders, and Shipping

(Topic created: 08-22-2024 09:36 AM)
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Robin621k
Honored Contributor
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Galaxy Buds
Look what I found on Twitter. The poster said it was in the Members app to file an error report for the new Galaxy Watch 6 beta. Hmmmm.
 
 
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343 Replies
kojihan
Constellation
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Galaxy Buds
Has anyone else experienced such poor communication and support by Samsung?

My pre-order from a month ago shows no updates and the phone rep told me to just cancel and reorder.

I picked up buds 3 pro from Samsung Experience Store and turned out to be defective (sharp buzz on one side and anc error) and store rep advised to call customer service since no replacement was available and guess what? They told me I am using it wrong. 

Samsung, you are no longer getting my business. Your communication level is on par with a third-world country scam.

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user0vcyhHKBs1
Asteroid
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Galaxy Buds

Just return and get your money back.

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Galaxy Buds
Hi all, I'm curious if anyone else is on the same boat as me. I ordered the buds 3 pro thru samsung and gonna pick them up at best buy. Now the estimated pick up date is August 23rd. Will they be ready for pick up on August 23rd or that's just the general date? I haven't gotten another update since August 12th.
GaryB82
Galactic Samsung Care Ambassador
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Galaxy Buds

They are normally ready on the pickup date that is provided you should receive a email from best buy and Samsung saying they are ready for pickup I always start calling my Best Buy in the morning of pickup to make sure they will be ready 



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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Buds
They will send you an email when the Buds are ready to be picked up.
Big13Lak
Asteroid
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Galaxy Buds
My last update was August 9th, with the 23rd as a pick-up date. I'm ready for hi fi!!!
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Galaxy Buds
I'm from NJ, where are you from? I'm curious to see if everyone who pre-ordered has the same date, that would be crazy
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Big13Lak
Asteroid
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Galaxy Buds
I'm in CO. Got the Fold 6 a week early though lol.
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Galaxy Buds
Oh **bleep**! I'm using the s24 Ultra lol, **bleep** I actually was thinking about getting the fold6, but it's too late šŸ˜ž
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Big13Lak
Asteroid
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Galaxy Buds
:fire::fire::fire: I was a Note (and later the plus) junkie every two years and jumped on the folding train with the 3 and waited for the 6, and I'm never going back, lol.