Buds 3 Feedback, Orders, and Shipping

[Robin621k]

Look what I found on Twitter. The poster said it was in the Members app to file an error report for the new Galaxy Watch 6 beta. Hmmmm.

[GaryZ71]

I can relate. I was also 8/28 then 8/30 and now 9/6...makes ya want cry doesn't it!

[Carguru]

High demand in the product can push product availability and shipping dates out. Also, due to increased bad weather across the nation, shipping companies have been missing pickup and drop-off dates. Just be mindful this is a consistent issue across the tech industry on every newly released items from PlayStation to headphones. I would recommend checking local store availability such as Best Buy for the immediate pickup.

[OldSoldier]

I pre-ordered for a trade-in discount. Major reason for PRE-ORDER. I understand shipping delays to an extent but it seems that is the industry excuse for everything.

[LongHiker]

@OldSoldier If you do some research you will find that Samsung paused shipment for a while to deal with a quality control issue. I'm glad that they paused to address the issue rather than ship problematic products.

[OldSoldier]

I knew that as well and understood the reason for the action taken. However, they have apparently corrected that issue yet the delays continue. I will add to this post when the estimated delivery gets pushed past Labor Day.

[LongHiker]

@OldSoldier Not sure if you have ever worked in a production environment. After the issue is identified, a solution found, then you have to change processes, maybe acquire new parts, then refill the pipeline and start production. It is not an immediate turn around. 

[OldSoldier]

I've been a Samsung product user for years and as I said I do appreciate the fact they halted shipment due to the defects that were identified. I went through the Note 7 fiasco and know the reason for caution. It appears that they have began shipment again and poof delays.

[LongHiker]

@OldSoldier Same, my first Samsung was the ill fated Note 7. And still it impressed me so much that I have been with Samsung since. 

[OldSoldier]

I started with the Note 4.

[neilth]

I ordered mine on 7/21, and I received a notification today saying that they were shipped this morning via UPS and that I should expect delivery on the 28th.