JUMP TO SOLUTION Solved

Original topic:

Buds 3 Pro microphone connectivity issue with Windows 11 PC's

(Topic created: 08-06-2024 01:46 PM)
4563 Views
kaylo
Asteroid
Options
Galaxy Buds
Has anyone been able to connect their Buds 3 Pro to a Windows 11 PC to use as a headset/microphone successfully? I've tried repairing, installed the buds app, and used different apps to test the microphone, but it almost never works. Teams/Zoom calls simply don't recognize the buds as a microphone.

This is incredibly disappointing, and prevents me from using these as a daily earbud.
JUMP TO SOLUTION
12 Replies
I_FOX_I
Asteroid
Options
Galaxy Buds

In my case the microphone does not work at all. It is visible in the system and all apps see it, but the recording sound is full of interferencing sounds and scratches. The same thing with trying to record the voice on windows recording app. Using Windows 11, I have all latest drivers and Buds App installed. What is worse, the sound of the buds connected to the Windows laptop is awful, like MONO sound. No such issues with the phone. There is a full thread on Reddit https://www.reddit.com/r/galaxybuds/comments/1e604dy/buds3_pro_issues_with_windows_pc/ with many people having this issue. SAMSUNG please make something it is a shame. 

Gellanium
Constellation
Options
Galaxy Buds

Same here. Mic not working with windows.

0 Likes
Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Galaxy Buds

We are sorry to hear the troubleshooting has not helped. We recommend submitting an error report in the Members app. https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/

0 Likes
Reply