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Excessive background noise on Galaxy Buds?

(Topic created: 06-29-2020 04:03 PM)
useroScLvTFGnG
Constellation
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Galaxy Buds

Hi,  when i call people whilst outside my buds are picking up so much background noise im drowned out to my caller 😞

They can hear my footsteps, children screaming etc which are over 50yards away, as if they are next to me and if there is a little wind they can't hear a thing. 

Hope you can offer some advice 🙂 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Here are a couple of articles with some tips that may help.

Use Ambient Sound

Optimize your Sound Experience

 

If the issue persists, please send a private message with the full model code and the serial number from the bottom of the cradle. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Here are a couple of articles with some tips that may help.

Use Ambient Sound

Optimize your Sound Experience

 

If the issue persists, please send a private message with the full model code and the serial number from the bottom of the cradle. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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