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I put both buds to charge in the case, came back 2 hours and only the left one was fully charged. I left right earbud in there for another 2 hours... View Post 
SamsungRyder
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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Received my Buds Pro with my phone and finally sit it up just to see that my Right side Buds Touch functions Doesn't Work at all so I can't... View Post 
SamsungAdam
Thank you for reaching out. Have you tried resetting your Galaxy buds provide? Give this link a try:... View Post |
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I am in need of a cleaning kit and replacement mesh for a set of 2018 Iconx earbuds (SM-R140). Can I get a part number to order please?  ... View Post
SamsungRyder
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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the case doest charge wirelessly out of the box. I recieved the buds few days ago, I am using samsung wireless charger pad 9W. The pad is working... View Post 
userFL8iVXhikY
My galaxy buds stopped charging wireless after a recent update. I have a 12W charger and it used to ... View Post |
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Got the new buds pro and they are great except it seems like the right ear bud will stay connected and drain the battery even in the case to... View Post
SamsungAdam
Thank you for reaching out. I would be happy to look into this further for you. Can you please provi... View Post |
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I am having connectivity issues on windows 10. The glalxy buds would work fine when initially connected but if I pause music for a short time, the... View Post |
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I love the earbuds... But how do you mute when on a call? View Post |
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Since the last firmware update the bluetooth connection to my buds is terrible. It starts to get choppy as soon as I put my phone in my pocket. If... View Post 
userO4Z3kDkAZD
been searching for a solution for months. nothing suggested worked, even sent the buds in twice and ... View Post |
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It only takes a glance to realize that Samsung’s newest earbuds are unlike anything you’ve seen or worn before.  Featuring a stylish and... View Post 
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Does anyone have any good tricks to clean the case and the earbuds well? View Post 
Stephanie Nikki
Here are some steps for cleaning as well: https://www.samsung.com/us/support/answer/ANS00086123/ View Post |
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When on a call, the caller I am currently on the phone with can hear the beeps for the new incoming call. How can I fix this? View Post 
SamsungJoJo
Hey, Thanks for reaching out. This is a built-in feature that cannot be disabled. View Post |
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How to reset double tap to to a single tap for work on the most important fuction, answering the phone. Â How to set up the Note 20 Ultra for... View Post 
SamsungRei
To adjust the touchpad commands you will need to go to the settings in the Wearables app. https://ww... View Post |
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I cant register my galaxy buds on samsung members View Post 
userm3Kd5zdIN6
It is not taking my serial number, I have the box and checked app too. The number is there but it is... View Post |
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I've had these for about 4 months. Called always say my backdrop noise is super loud. Moving papers around, soft music, etc. Sometimes I also... View Post
SamsungJoJo
Hello, Have you attempted to reset the buds recently? https://www.samsung.com/us/support/answer/ANS0... View Post |
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Hi, when i call people whilst outside my buds are picking up so much background noise im drowned out to my caller 😞 They can hear... View Post
SamsungRei
Here are a couple of articles with some tips that may help. Use Ambient Sound Optimize your Sound Ex... View Post |
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Hello, I recently got myself some galaxy buds (1st gen) and am trying to connect them to my samsung tv (model UN40MU6290). It pairs , but when i... View Post
SamsungAdam
Galaxy buds are compatible with a smartphone and tablet running Android 5.0 or higher & RAM 1.5GB ab... View Post |
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I brought new Buds plus last week and the other day I started noticing a low beeping sound from one one the Buds. Realised that it was an... View Post
SamsungRei
You can use these tips to help prevent the earbuds from overheating. https://www.samsung.com/us/supp... View Post |
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After i update my galaxy buds to the software R175XXU0ATD3, my left buds disconnected once in a while. And when i open the galaxy app to view, i... View Post 
KingOfRamen
Hi mkkim great discover from you. I will try this and see mine. Do u think this is what samsung want... View Post |
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The Galaxy bud case light is green on the outside and red light on the inside. I tried to troubleshoot and nothing has changed. Help 😞 View Post
SamsungAdam
Are you using the original charger that came with the Galaxy buds? -If not I would recommend using t... View Post |
