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Got the new galaxy pro buds. The sound is excellent but the fit is not so great. They only stay in place if I'm not moving a lot. I will use at... View Post 
SamsungRei
I understand how frustrating this is. If you are having difficulty with the way the Buds Pro fit, yo... View Post |
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My left Samsung earbud loses charge quick. Both start at 100%, by the time the right goes to about 80% and left would be at 0%Â View Post
SamsungRei
Thank you for reaching out. Try placing both earbuds in the charging cradle and charging them to 100... View Post |
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New right earbud is making a high pitch plus it's a brand new phone View Post 
userqwHB1CzzXO
Best buy took them back..only because I said I would buy another pair for My girl... View Post |
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Not sure if this is the right forum but I can't find a category for audio or headphones. I'm writing about the samsung level app and my... View Post 
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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I recently bought Samsung earbuds live and when I was listening to music via YouTube music the earbuds would constantly crackle and then one would... View Post
SamsungRei
@Tpach602 Thank you for reaching out. I apologize for the delay in response. Try resetting the earbu... View Post |
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Stronger when I first bought these earbuds in early August, the Bluetooth connectivity was decent. Â One of the updates at the end of August... View Post
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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I just bought the buds live and I am annoyed that when I put my phone in my pocket that the connection freaks out and the music becomes choppy. I... View Post 
userRaV5S075Gh
Same with me exactly! I sadly got them as gift and can't return them. Samsung replaced them twice an... View Post |
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Hi, so I purchased a Galaxy Buds Live. I have set it up with Samsung Wearable App and its plugin. The buds are working good and I can listen to... View Post 
SamsungRei
If you have verified that all software updates have been done on the phone and uninstalled/reinstall... View Post |
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I sent my ear buds in for repair, this is the 2nd time and I take immaculate care of my electronics so they have to be a faulty pair, anyways... View Post 
Stephanie Nikki
I truly apologize for the negative experience, I would be happy to look into this for you. Can you p... View Post |
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I have Block Touches enabled in the app because the touch pads are so sensitive and I'm sick of accidentally triggering YouTube Music or... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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my sound in calls is not clear through the earbuds. View Post
SamsungRei
Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/ If you... View Post |
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I bought a pair of unopened galaxy buds plus off of someone on Facebook marketplace. They won't connect to the galaxy wearable app and they... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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My Jabras and this galaxy won't sync or even find each other for some reason. Anybody have any ideas? View Post 
SamsungJustin
If you're able to connect other Bluetooth devices, the issue wouldn't be with the phone itself, I wo... View Post |
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When I plug my galaxy s20 earbuds into my windows 10 dell laptop I can hear out of them but it says not enough usb controller resources and the... View Post 
SamsungRyder
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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I bought a set of buds from a local shopkeep today,it was a phone store that dedicates to all phones, however, the buds are working on the left,... View Post 
Members_A8WiN4x
Sorry to double post, but I have found a fix I think. Troubleshooting Samsung Galaxy Buds + Plus - H... View Post |
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I just got the Buds Pro, but unfortunately, I don't see any support for the Google Assistant like in previous iterations; only Bixby. Does... View Post
SamsungRyder
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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Is there a way to pair my Galaxy Buds with my Galaxy Watch? View Post 
usernHj8H1TTwl
Hello there, Another user with the same problem, Galaxy watch 3, Galaxy Buds+ and Samsung A51. Whene... View Post |
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I have a problem with the buds The microphone only works with the phone calls If I use snapchat or WhatsApp or play pubg the phone... View Post 
userNZNsQQecAz
Am having issue too with the Live Buds' (SM-R180) microphone in Windows 10 and phone too. It's not p... View Post |
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I put both buds to charge in the case, came back 2 hours and only the left one was fully charged. I left right earbud in there for another 2 hours... View Post
SamsungRyder
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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Received my Buds Pro with my phone and finally sit it up just to see that my Right side Buds Touch functions Doesn't Work at all so I can't... View Post
SamsungAdam
Thank you for reaching out. Have you tried resetting your Galaxy buds provide? Give this link a try:... View Post |
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I am in need of a cleaning kit and replacement mesh for a set of 2018 Iconx earbuds (SM-R140). Can I get a part number to order please?  ... View Post
SamsungRyder
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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the case doest charge wirelessly out of the box. I recieved the buds few days ago, I am using samsung wireless charger pad 9W. The pad is working... View Post
userFL8iVXhikY
My galaxy buds stopped charging wireless after a recent update. I have a 12W charger and it used to ... View Post |
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Got the new buds pro and they are great except it seems like the right ear bud will stay connected and drain the battery even in the case to... View Post
SamsungAdam
Thank you for reaching out. I would be happy to look into this further for you. Can you please provi... View Post |
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I am having connectivity issues on windows 10. The glalxy buds would work fine when initially connected but if I pause music for a short time, the... View Post |
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I love the earbuds... But how do you mute when on a call? View Post |
