Members_2qVksdh
Constellation
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‎08-31-2024 10:25 PM in
Galaxy BudsI just received my earbuds this week, and I'm realizing that the extra tips weren't included with my unit. What are my options to receive them?
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Robin621k
Honored Contributor
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‎08-31-2024 10:37 PM (Last edited ‎08-31-2024 10:38 PM ) in
Galaxy Buds
Are you sure they weren't in the box? It's easy to miss, it's with the power cord!
If it is missing, you can contact Samsung by text or by chat
If it is missing, you can contact Samsung by text or by chat
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kmb1
Galaxy
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‎09-01-2024 07:40 AM in
Galaxy Buds
Like Robin621k said, they're inside a very slim box that's tucked inside of the sleeve that's around the usb c cable. I had to hunt a little when I opened up my Buds3 Pro, also.
Imprezz
Cosmic Ray
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‎09-03-2024 03:19 PM in
Galaxy Buds
Call Samsung or return the item and get a new unit. You can return it if you have the receipt. You might have up to a few weeks so dont wait too long.
usera7gyEUOnUE
Comet
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‎09-03-2024 04:53 PM in
Galaxy Buds
They're in that slim box with the c-type charge cord.