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Galaxy Buds plus (right) dying at 70%

(Topic created: 06-26-2021 10:55 PM)
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user2iq6ojruce
Constellation
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Galaxy Buds

My right bud keeps dying at 70% I put it back in the case and then took it out again and now Its showing 20%. Anyone else having this issue

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

I understand how frustrating this is. Make sure the software is up-to-date as suggested by @Lounp. You can also try resetting the Buds+. https://www.samsung.com/us/support/answer/ANS00078085/ If the issue continues, the Buds+ will need to be serviced. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



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4 Replies
ReaperBear1
Constellation
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Galaxy Buds
Mine does the exact same thing always goes out faster then my left. And last week I missed placed my left bud.
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VenomBoi
Nebula
Options
Galaxy Buds
looks like it died but the systems shows it is at 70%
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Lounp
Halo
Options
Galaxy Buds
Update just came out today see if that helps
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Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

I understand how frustrating this is. Make sure the software is up-to-date as suggested by @Lounp. You can also try resetting the Buds+. https://www.samsung.com/us/support/answer/ANS00078085/ If the issue continues, the Buds+ will need to be serviced. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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