After all the updates on earbud firmware and Note 20 5g ear buds do not work for seamless connection.
It takes almost 2 minutes to synch with sound when playing with one ear bud also switching between apps like YouTube and in app any video player or web browser stops playing an it takes long time to synch..
Thank you for reaching out. I can definitely understand your concern with the lag of the sound syncing and would be happy to look into this further for you. Does this occur when using the buds with any other device?
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model number and the serial number on the bottom of your Galaxy Buds charging case, as well as your best contact phone number, name, and email. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
5. Contact customer service directly at 1-800-726-7864.
If your unit is out of warranty and you would like to receive quotes on service/labor, you can contact our customer service team directly for any out of service warranty request at 1-800-726-7864.
Thank you for reaching out. I can definitely understand your concern with the lag of the sound syncing and would be happy to look into this further for you. Does this occur when using the buds with any other device?
If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model number and the serial number on the bottom of your Galaxy Buds charging case, as well as your best contact phone number, name, and email. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
5. Contact customer service directly at 1-800-726-7864.
If your unit is out of warranty and you would like to receive quotes on service/labor, you can contact our customer service team directly for any out of service warranty request at 1-800-726-7864.
