Hi, my left ear bud is not charging, we i connect them to he wearable app the left ear bud appears with a exclamation mark and the right ear bud is fully charged. After hours of charging, the green light only flash when the right ear bud is charging alone. @SamsungZell @SamsungRei
Left bud stopped working after a month or so. Ive used samsung only accessories. Ive tried resetting, recharging, cleaning pins, and everything else. Very dissappointed.
So apparently i was using my galaxy buds and later on i put them to charge but after like 3 hours it blinked red so i tested and the wearable app said the left one was 100% dead and I tried everything but my left galaxy bud wont charge, turn on, or even connect to anything! Im honestly very saddend because those were my birthday gift and i loved them so much!
I have the exact same issue as described above. Left bud charging fine, right bud not charging at all and has exclamation point showing in app. I am using the original galaxy buds charging case and have it connected to a docking station charging port using the original USB cable as well. I have been using these buds for about 6 months with no problems until yesterday. Would really love if someone could provide any recommended solutions. Hopefully it is not actually a problem with my bud or the charging case. I don't know of any reason why the bud or charging case would stop working properly though.
Have you tried resetting your buds? Give these steps a try: First, navigate to and open the Galaxy Wearable app on your phone.
For the Galaxy Buds or Buds+, tap About earbuds. Tap Reset earbuds, and then tap Reset to confirm.
If you are unable to connect after resetting your buds give these steps a try.
Go to Bluetooth menu and forget the device
Next, open the Wearables app and unpair the buds from the app
Once unpaired, uninstall and reinstall the Wearables app
Then reconnect the device to the phone like it was connecting for the first time
Another good thing to always check is to make sure the connections are free of debris or anything that would hinder the contacts from touching properly. You can use the following link for some good maintenance/ cleaning steps.
If after performing this and your symptoms still persist, send me a private message with your model code and serial number so I can assist you further.