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Not sure if this is the right forum but I can't find a category for audio or headphones. I'm writing about the samsung level app and my... View Post 
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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I have a new S21 Ultra phone and the Galaxy Buds Pro The earbuds easily connect with my phone and work flawlessly for music. Unfortunately when... View Post 
SamsungRei
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I don't want to have to use my phone to either use the widget or app to turn off ambient rather than going in-between ambient and active noise... View Post 
StephanieNikki
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and wi... View Post |
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I recently bought Samsung earbuds live and when I was listening to music via YouTube music the earbuds would constantly crackle and then one would... View Post
SamsungRei
@Tpach602 Thank you for reaching out. I apologize for the delay in response. Try resetting th... View Post |
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Im plug in my charger for my galaxy bud case but it will not charge it. Can I find a way to fix this? View Post 
userl4q2EHcaDv
I am having the same problem. My case just stopped charging along with the left earbud. My righ... View Post |
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Stronger when I first bought these earbuds in early August, the Bluetooth connectivity was decent. Â One of the updates at the end of August... View Post
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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I just bought the buds live and I am annoyed that when I put my phone in my pocket that the connection freaks out and the music becomes choppy. I... View Post 
userRaV5S075Gh
Same with me exactly! I sadly got them as gift and can't return them. Samsung replaced them twice... View Post |
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Hi, so I purchased a Galaxy Buds Live. I have set it up with Samsung Wearable App and its plugin. The buds are working good and I can listen to... View Post 
SamsungRei
If you have verified that all software updates have been done on the phone and uninstalled/reinst... View Post |
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I sent my ear buds in for repair, this is the 2nd time and I take immaculate care of my electronics so they have to be a faulty pair, anyways... View Post
StephanieNikki
I truly apologize for the negative experience, I would be happy to look into this for you. Can yo... View Post |
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I have Block Touches enabled in the app because the touch pads are so sensitive and I'm sick of accidentally triggering YouTube Music or... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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Please, Samsung. It isn't difficult to add, and as a person who works in a workshop all day, taking out my phone to adjust volume, ANC, etc.... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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my ear buds will not pair to any device. I've charged and restarted app, they will not create the beeping sound to restart. they... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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I was wondering where can I request a pair of Samsung Bud Sleeves for my Samsung Galaxy Buds Live, since the Chat support tells me its not... View Post
SamsungRei
Thanks for reaching out. I would be happy to look into this for you. Please send a private messag... View Post |
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my sound in calls is not clear through the earbuds. View Post
SamsungRei
Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01111323/ If ... View Post |
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Samsung, in the future, you should change the Touch and Hold settings on the Galaxy Buds to include a new user option. Not all of us use Spotify. I... View Post 
SamsungJoJo
Thank you for your interest in sharing your ideas with Samsung. We appreciate your feedback and w... View Post |
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Hello, I have just bought the new Galaxy S21 Ultra and have got it with the new Galaxy Buds Pro.  While using the earbugs, sometimes... View Post
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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Ever since I got my Galaxy buds + my left earbud has slowly gotten quieter. Now, when I put my earbuds in, the left earbud is barely making any... View Post 
Samsung_HcxPR1B
I have actually already sent in my Galaxy Buds + for repair, sorry for not updating. I am having ... View Post |
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I bought a pair of unopened galaxy buds plus off of someone on Facebook marketplace. They won't connect to the galaxy wearable app and they... View Post
SamsungRei
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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Upgraded from the original Galaxy Buds to the Galaxy Buds Pro and I can't believe the double tap feature has been removed! It was extremely... View Post
SamsungAdam
We appreciate your feedback and will tag it on the forum so that it will appear with other feedba... View Post |
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Ok, now one of my earbuds doesn't charge, it connects so if i move it around in charging case it pops up on my phone saying 10% but on my... View Post
SamsungRei
Thank you for reaching out. As the troubleshooting has not been helpful, service would be recomme... View Post |
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So I bought the new galaxy buds pro and fell in love instantly! They work, sound, and feel great! But 15 minutes into using them, I always feel my... View Post
StephanieNikki
We would be happy to look into this for you, please feel free to drop us a private message on Fac... View Post |
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How do I register my product? There is a L/R Serial Number? I can't seem to register them... View Post |
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Jan 16 2021 - order created. Feb 28 2021 - shipment label created. Since that time Samsung never sent my order. ... View Post
SamsungJoJo
Hello, We're sorry for the inconvenience this may have caused you. I would recommend cont... View Post |
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My jabrs an this galaxy won't sync or even find each other for some reason . Anybody have any ideas. View Post 
SamsungJustin
If you're able to connect other Bluetooth devices, the issue wouldn't be with the phone itself, I... View Post |
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Is there any way to get my Galaxy Buds pro charging case replaced? I just got it along with my Galaxy s21 Ultra just over a month ago, but my S.O.... View Post
SamsungAdam
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked... View Post |
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I have received this amazing device which is called note 10 plus. This comes with a watch and wireless ear buds. Now here is the problem, these... View Post 
NinjaTurtle
Can someone update me with the status of my headphones that I haven't received View Post |
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I use my earphones about an hour per day and when I get notifications, the voice is way too high pitch and does Anyone know how to change it. View Post 
SamsungQue
An Accepted Solution has been marked and provided for this thread. The thread will now be locked ... View Post |
