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For some reason the 360 audio is not showing up in the wearables app, when i got the buds 2 pro 2 days ago and it was there i didn't even use... View Post 
Darknebula
This isn't fair 😢, I'm using Samsung watch 4 and buds 2 pro. And I think watch 4 Bluetooth is inter... View Post |
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Hi! I was hoping to get some assistance. I currently have an iPhone 12 and have been using a set of Samsung Galaxy earbuds without an issue. In... View Post 
Samsung_Moderator
Hello PhoenixAzure, We are happy to hear you enjoy your Galaxy earbuds. Unfortunately, the Galaxy We... View Post |
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Later this year Samsung is apparently going to release the Galaxy Buds FE I don't know if anyone here noticed about it but they're going to... View Post
Samsung_Moderator
We appreciate your interest in the latest Samsung products. We can’t speculate on unreleased product... View Post |
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When I use the Galaxy Buds 2 Pro with my Fold 5 when talking on the phone. The receiver says usually after a few minutes that they hear some... View Post
Samsung_Moderator
Hello, We understand how frustrating it is when the person you are talking on the phone is unable to... View Post |
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I recently just updated my galaxy a10 to the latest software version and now when my phone isn't directly infront of my earbuds the audio cuts... View Post
Samsung_Moderator
Hello Soblonde, Welcome to the Community. We understand the frustration of Bluetooth disconnects. Th... View Post |
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The touch controls on Galaxy Buds should be more customizable. You should be able to choose what each command does instead of just being able to... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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for some reason, whenever i turn on 360 audio on my galaxy buds 2 they do nothing. they used to move with my movement but they don't do... View Post
Samsung_Moderator
Hello, Thank you for being part of the Community! We understand the frustration of a feature not wor... View Post |
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I recently switched from apple to android. I just picked up the galaxy tab s9+ and already had the galaxy s23 ultra and the buds 2 pro.... View Post 
mcwiseman97
I answered my own question, for some reason, it didn't like my new device. So I reset the earbuds an... View Post |
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I recently purchased Buds 2 pro from my saving, it was such a good experience. But after one month, Yes after 30 days, the right side bud is not... View Post 
JBTechfanatic
Here is a link for Pakistan warranty see screen shot to see where it must say Pakistan and you can f... View Post |
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My Galaxy Buds2 Pro earbuds used to work well with an LE audio development kit until I upgraded the buds to RS10XXUDAWF4. Now they don't pair... View Post 
VerbumVeritum
To the best of knowledge, there is no official way to downgrade the firmware of any Galaxy Buds. View Post |
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I have a Nissan Qashqai Tekna from 2022. When I put my Galaxy Buds 2 Pro's case on the car's wireless charging pad the car starts to charge... View Post |
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Very sad to know my case melted around the charging port using a USB type C charged with no brick.. Now not able to charge my buds...Woe... View Post
Samsung_Moderator
Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post |
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Good evening, As the subject states, I am encountering a bizarre issue with my Galaxy Buds Plus. As of just today, my buds are not discoverable... View Post 
Gossipfunda
It seems like you are experiencing difficulties with getting your Galaxy Buds Pro 2 into pairing mod... View Post |
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So I got my Buds2 Pro last week and while they sound excellent in normal mode, the ANC and transparency modes make music sound just awful and... View Post 
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post |
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For the first few days of using my Galaxy Buds Pro2, the case sounded fine. It wouldn't make any noises and sounded like an airpods case, but... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with your Galaxy bud's case crea... View Post |
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So my ears get clogged all the time just because, and whenever I try to adjust the sound balance to adjust for it, either the bass is centered and... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. We appreciate your feedback and will tag it... View Post |
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 I recently bought the galaxy buds 2 but there is one feature missing and it's for the Buds being able to announce incoming calls so you... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with the incoming call option no... View Post |
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  I posted a video about our hunt for the elusive earbud. We were amused, but frustrated. Please let us select different sounds for the... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. We appreciate your feedback and will tag it... View Post |
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I lost my right ear of my earbuds. If I order one off Amazon or EBay...  Would it pair with the left ear and my phone. So... View Post 
LeanneW1982
Alright so after I found a reseller that provides single genuine Samsung buds and ordered the missin... View Post |
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Just a suggestion... Please create some wireless headphones that have a nude-like color as an option. I LOVE the Galaxy Buds Live in Bronze... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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 My Galaxy buds 2 pro were stolen. I can see where they are located so I was wondering can they be reset to pair on someone else's phone? And... View Post |
Samsung_Moderator
Thank you for reaching out. We appreciate your feedback and will tag it on the forum so that it will... View Post |
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I have tried everything suggested on the web from turning on notifications on wearable app to reinstalling Skype but it doesn't work! My... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post |
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The Galaxy Buds controls should be like the media player and pop up in your notifications why they are in your ears so you can quickly switch from... View Post 
SamsungModerator1
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
