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I recently noticed that every time I pair my galaxy buds 2, I no longer get notified on screen the battery percentage of my galaxy buds2 case. Any... View Post 
Samsung_Moderator
Thank you for following up. As you have tried all the troubleshooting steps available, the next step... View Post |
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Can anyone tell me how to mute the mic during a call on the buds pro 2Â View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand the importance o... View Post |
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Hi I have Samsung AKG earbuds (from Note 10+ package)Â Â I want to use them on Windows 10, but the laptop has only USB A (and HDMI,USB... View Post 
Pepperm1nt
I would recommend contacting Windows Support for options. Possibly try this link- if you're looking ... View Post |
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Is there any insight of a possible future with Samsung exploring the realms of bone conduction technology? Â Personally, I am not... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. We can't speculate about any upcoming produ... View Post |
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Hello, I have a - in my opinion - good feature suggestion. When enabling 360 audio, an option could be to enable ambient sound too. In this way... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. We appreciate your feedback and will tag it... View Post |
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I like the earbuds however one thing could be a lot better Next and previous track should both be double tap Right side next left side previous.... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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So I've only had my Galaxy Bud2 for about 2 months now. Recently, if I turn on Ambient Noise, I can hear normally, but soon after, it gets so... View Post
Samsung_Moderator
Thank you for that information. The next step would be a service repair. For in-warranty repair: You... View Post |
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Is there a way to get notifications when your case battery dips below 10% or some charge level? Would be helpful so case doesn't go to zero... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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I'm having issues with my left ear bud not detecting when it's in my ear. If I take the buds out and put my finger over the right sensor it... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with you Galaxy Buds 2 pro senso... View Post |
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Recientemente me ha pasado que mis galaxy buds pro no tienen sonido cuando esta activo la cancelación de sonido o sonido ambiental pero cuando... View Post
Samsung_Moderator
Thank you for reaching out and welcome to the community. I can certainly understand your concern wit... View Post |
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Hello! Please add option auto-pause with one earpiece. At this point in time, the music stops only when you take out both headphones. Please... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Please slow down the double tap speed. Very difficult to get the volume gesture to work. Â #budspro2 View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Good morning everyone. The Buds2 Pro has an update for 360 audio recording that is only available for the Flip4/Fold4 at the moment. It has... View Post 
Samsung_Moderator
Thank you so much for providing the information regarding the update for the Galaxy Buds 2 Pro. We a... View Post |
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Mic works perfectly fine when sending voice notes, over all other apps (phone, sms, whatsapp, etc) once I answer a phone call regardless if whatapp... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your mic not working fo... View Post |
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Samsung, you should add an option in routines to toggle on/off 360 audio on galaxy buds. (Ex. [app is open], then [360 audio off/on]. I only... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Charging case fried, got so hot Charging the plastic melted. Buds still work, need replacement case and cannot find BUDS 2 PRO replacement case. ,... View Post
Samsung_Moderator
Hello. I can definitely see how this would be concerning! I hope you are okay, and I sincerely apolo... View Post |
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I have a suggestion for a Galaxy widget, but I'm not sure where to direct it. Maybe I'm overlooking? View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Sometimes when watching video or listening to music with my Galaxy Buds2 Pro, Bixby will stop audio playback and randomly wake up. It happens when... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your Galaxy Buds 2 Pro ... View Post |
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Dear Samsung, I have a new marketing idea for you, HEARING PROTECTION! After years of loud music as a soundman,... View Post
Samsung_Moderator
Thank you for your interest in sharing your idea with Samsung. We appreciate your feedback and will ... View Post |
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The new Android Update is full of bugs. The most annoying one is that when I'm on Do Not Disturb mode using my Samsung Live Buds, if I receive... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your concern with the Do Not disturb, not fun... View Post |
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Someone help me please View Post
Samsung_Moderator
Hi @Grace727! I know how annoying that the pairing process can be, so I've got a link to help you wi... View Post |
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Samsung! Please change the software to allow me to set different functions for each ear! For example, for Touch and hold, if I select... View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
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Voice detect activates when I'm not talking? Kind of annoying how do I fix this? View Post 
Magical_Korok
Turn it off in the wearable app https://www.samsung.com/ie/support/mobile-devices/experience-noise-c... View Post |
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How to clean the little bit of wax that gets stuck in the mesh of the mic on top of the earbud? The holes are so tiny. Not the speaker and ear... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of cleaning our electronics an... View Post |
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Can you add to the settings that when you take our one ear bud out of the Buds pro 2 it pauses the music? View Post
Samsung_Moderator
We appreciate your feedback and will tag it on the forum so that it will appear with other feedback,... View Post |
