Original topic:

SmartThings Find asking for PIN to locate earbuds

(Topic created: Thursday)
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userNDnPneRYcp
Asteroid
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Galaxy Buds
Every time I try to find my Galaxy Buds2 Pro in the Samsung SmartThings app, it always asks me to enter a PIN. I don't remember creating a PIN to find my Buds, but on any of my other devices, like my Galaxy watch on my phone I don't have to use a PIN to find them. Can someone please help me solve this problem? I've called Samsung, and they don't have a solution for me.
 
 
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3 Replies
CasualMember
Comet
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Galaxy Buds
Just my guess, but it's a security feature. It helps from other people knowing that device's location.
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LongHiker
Galactic Samsung Care Ambassador
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Galaxy Buds

@userNDnPneRYcp The Smartthings find web site (https://smartthingsfind.samsung.com/) allows you to set a PIN to see the device information. Did you set one on the web site? If you did, that is what you need to enter. 

Screenshot 2024-11-14 at 21.03.15.png

 

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ChaosSaber
Honored Contributor
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Galaxy Buds
When I set my find up, it used my lock screen pin