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06-26-2023 10:14 PM (Last edited 06-30-2023 05:51 PM by SamsungJoJo ) in
Galaxy Note PhonesDoes anyone else have this problem. When I send the text and receive one, it doesn't show in the conversation but the other party can see it.
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06-27-2023 04:59 PM in
Galaxy Note PhonesHello userszuhxXEV7B, Welcome to the Community. We understand the frustration of the Messages app not working correctly.
Does this occur with messages to all contacts or specific contacts?
Have you tried clearing the app cache? https://www.samsung.com/us/support/answer/ANS00077611/
Does this happen when connected to Wi-Fi, Mobile Data, or both?
You can also test the phone in Safe Mode to see if another app is interfering. https://www.samsung.com/us/support/answer/ANS00062983/
If you are still unable to see the text, we recommend reaching out to the service provider, as they are responsible for this service.
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06-27-2023 01:15 AM in
Galaxy Note PhonesAre you using Google Message or Samsung Message?
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06-27-2023 11:29 AM in
Galaxy Note Phones- Mark as New
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06-27-2023 04:59 PM in
Galaxy Note PhonesHello userszuhxXEV7B, Welcome to the Community. We understand the frustration of the Messages app not working correctly.
Does this occur with messages to all contacts or specific contacts?
Have you tried clearing the app cache? https://www.samsung.com/us/support/answer/ANS00077611/
Does this happen when connected to Wi-Fi, Mobile Data, or both?
You can also test the phone in Safe Mode to see if another app is interfering. https://www.samsung.com/us/support/answer/ANS00062983/
If you are still unable to see the text, we recommend reaching out to the service provider, as they are responsible for this service.