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Original topic:

Can't see my text messages

(Topic created: 06-27-2023 04:59 PM)
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userszuhxXEV7B
Astronaut
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Galaxy Note Phones

Does anyone else have this problem.  When I send the text and receive one, it doesn't show in the conversation but the other party can see it. 

 
I have tried 
Restarting my phone 
Restarting network
Signal has 4 bars 
Not in airplane mode.
 
I just stuck... it just started happening like 30 mins ago
3 Replies
AnhNguyen245
Constellation
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Galaxy Note Phones

Are you using Google Message or Samsung Message?

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userszuhxXEV7B
Astronaut
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Galaxy Note Phones
Samsung message I believe. It's what ever default message app that came with the phone
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hello userszuhxXEV7B, Welcome to the Community. We understand the frustration of the Messages app not working correctly.

Does this occur with messages to all contacts or specific contacts?

Have you tried clearing the app cache? https://www.samsung.com/us/support/answer/ANS00077611/

Does this happen when connected to Wi-Fi, Mobile Data, or both?

You can also test the phone in Safe Mode to see if another app is interfering. https://www.samsung.com/us/support/answer/ANS00062983/

If you are still unable to see the text, we recommend reaching out to the service provider, as they are responsible for this service.