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Galaxy Note 10 (All models All Carriers) Weak Signal Issues

(Topic created: 09-03-2019 11:02 AM)
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AceAhad
Asteroid
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Galaxy Note Phones

Did any of u guys with note 10 getting hard time to get signals and mobile network and LTE??

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MoeisHere
Asteroid
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Galaxy Note Phones

@SamsungAdam

All you do is go around everyone's posts who complain about note 10+ unlocked signal issues and say contact your carrier?! It's the phone buddy.

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userrS3uC0koXD
Cosmic Ray
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Galaxy Note Phones

Exactly. Everyone at Samsung is in denial that it is their issue.

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MrQue
Honored Contributor
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Galaxy Note Phones

@userRXRHBLAlgm Have you tried clearing the cache partition on your phone? If not here are the steps on how to clear the cache partition on your phone. 

  1. Turn off the device.
  2. Hold down these three keys:
    • Volume Up
    • Home
    • Power
  3. When the phone vibrates:
    1. Release the Power key.
    2. Continue to hold down the Volume Up and Home keys.
  4. When the Android system recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume Down key until wipe cache partition is selected.
    wipe cache.png
  6. Press the Power key.
  7. Wait until reboot system now is selected.
    reboot.png
  8. Press the Power key.
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RedCat96
Asteroid
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Galaxy Note Phones

This did not help with mine. 

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FrankieBoi
Asteroid
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Galaxy Note Phones

I'm in America with an AT&T S10+ and my services works fine.

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Samsung_GSDKT7V
Constellation
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Galaxy Note Phones

I just bought a Note 10+ and my signal strength is terrible. I have contacted Sprint, done a PRL & Profile update. The same areas where I was previously getting full bars on LTE with my Galaxy S8 I'm now getting 2 bars on 3G!

Geno71
Planetary Samsung Care Ambassador
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Galaxy Note Phones

Does it actually seem to affect call quality or reliability? Or data? I've noticed that my Note10+ pretty much never goes above two bars, but everything still works fine. I suspect it might just be how the phone displays signal...

 

Geno

 

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Samsung_GSDKT7V
Constellation
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Galaxy Note Phones

It was effecting data and a lot of dropped calls. After much troubleshooting I found it only worked in cdma mode (3g). We changed sim cards and it did not resolve it. Sprint changed it out as a defective device.

Samsung_vTqbVm4
Constellation
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Galaxy Note Phones

It could be your plan when I switched to at&t and got the note 10+ it was working better than ever wherever I go. In the bars are always at 4 or 5.

useraCrxnrYSD1
Asteroid
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Galaxy Note Phones

I am having difficulty getting a cell signal on my new note 10. I have never had an issue like this on my S7 active. I have missed several calls from family while at work where I normally have great signal. Any one know how to fix this?