Phone not connecting to wifi

[userQIPJLNYmuV]

Our phones in our home wont connect to our wifi and just say connection failed anyonw have any help to fix 

[d_spi]

Good evening, I hope you're doing well

I'm sorry to hear that your phone isn't connecting to your Wi-Fi signal.

Try resetting your router first (usually there will be a small button it that will achieve this) if not, unplugging it for 15 seconds then plugging it back in will have the same affect.

Next go into your WiFi settings menu> tap on the gear icon next to your wifi name> then at the bottom select "forget" your wifi network then readd it. After doing this, your phone should connect to it no problem.

[userQIPJLNYmuV]

i have done both of these multiple times and have reset network setting and still nothing i cant get any results

[d_spi]

Is it just your phones that won't connect to your router?

[userQIPJLNYmuV]

yes everything else is fine

[Kentaro]

Probably your router firmware needs update. Check your router brand website and support.

[Piave]

I'm having the same issue . For 2 days now . Have tried everything I don't know what happened . Samsung zfold 3

[userQIPJLNYmuV · Accepted solution]

we contacted our provider and they were finally able to fix it so u may try them