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Original topic:

Phone not connecting to wifi

(Topic created: 11-15-2022 04:01 PM)
userQIPJLNYmuV
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Galaxy Note Phones
Our phones in our home wont connect to our wifi and just say connection failed anyonw have any help to fix 
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d_spi
Samsung Care Ambassador
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Good evening, I hope you're doing well

I'm sorry to hear that your phone isn't connecting to your Wi-Fi signal.

Try resetting your router first (usually there will be a small button it that will achieve this) if not, unplugging it for 15 seconds then plugging it back in will have the same affect.

Next go into your WiFi settings menu> tap on the gear icon next to your wifi name> then at the bottom select "forget" your wifi network then readd it. After doing this, your phone should connect to it no problem.
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userQIPJLNYmuV
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i have done both of these multiple times and have reset network setting and still nothing i cant get any results
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d_spi
Samsung Care Ambassador
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Is it just your phones that won't connect to your router?
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userQIPJLNYmuV
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yes everything else is fine
Kentaro
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Probably your router firmware needs update. Check your router brand website and support.
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Piave
Astronaut
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I'm having the same issue . For 2 days now . Have tried everything I don't know what happened . Samsung zfold 3
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Solution
userQIPJLNYmuV
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we contacted our provider and they were finally able to fix it so u may try them
Pelé
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Sounds like an issue with your wireless router. Forget the network and try connecting via WPS
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