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Original topic:

Repairs for cracked screen

(Topic created: 04-23-2019 01:39 PM)
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userIsxiKyOuIZ
Constellation
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Galaxy Note Phones

does the warranty or any accessores cover the screen on note 9 is cracked.  I want to get a accessory that actually protects and has a warranty to replace screen if is damaged.  any advice

 

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MrZell
Black Hole
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Galaxy Note Phones

Hello @userIsxiKyOuIZ,

Due to the limitations of the manufacturer's warranty, Liquid and Physical damages are not covered under warranty and you would either need to file an insurance claim with your service provider or have the screen replaced.

If you would like to use one of our walk-in locations for the repair.

You can locate the nearest repair location by visiting: https://www.samsung.com/us/support/service/ 

You can also contact customer support if there are no nearby locations by calling 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 
 

Hope this finds you well.

^SamsungZell


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