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Original topic:

Typing on YouTube comments freezes keyboard on screen

(Topic created: 11-10-2023 02:26 AM)
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DominiArma
Astronaut
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Galaxy Note Phones
If you want to type on YouTube to comment or live chat it lags the keyboard on the phone and even after minimizing the YouTube app the keyboard stays until you reset the phone.
5 Replies
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Note Phones
Are you using the native Samsung Keyboard or a 3rd party app like Gboard/Swiftkey?
DominiArma
Astronaut
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Galaxy Note Phones
Samsung, but when I switched to Gboard after the 5th crash it also did the same thing
VerbumVeritum
Legendary Samsung Care Ambassador
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Galaxy Note Phones
Try Settings>Apps>YouTube>Storage>Clear cache. If that doesn't work, clear data instead. Clearing data will essentially reset the app and you will lose all settings.
LeslieJean47
Astronaut
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Galaxy Note Phones
I have the same issue
Solution
Samsung_Moderator
Community Manager
Community Manager
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Hello, Welcome to the Community. We understand the frustration of not being able to comment within an app.

This article provides several steps for troubleshooting the YouTube app: https://www.samsung.com/us/support/troubleshooting/TSG01001496/

You can also try these steps for troubleshooting the keyboard: https://www.samsung.com/us/support/troubleshooting/TSG01209532/

If you continue to experience concerns with the YouTube app, you will need to reach out to the app developer for additional assistance.

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