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‎05-14-2022
12:20 PM
(Last edited
‎05-17-2022
03:03 PM
by
SamsungSay
) in
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‎05-14-2022 02:01 PM in
Galaxy Note Phones![Community Manager Community Manager](/i/rank_icons/admin.gif)
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‎05-17-2022
03:04 PM
(Last edited
‎07-18-2022
10:51 AM
by
SamsungRei
) in
I understand how frustrating this can be! This article will provide you with some troubleshooting steps that may help.
https://www.samsung.com/us/support/troubleshooting/TSG01001439
If you are experiencing network service issues with calling, SMS or MMS messages, network signals, mobile data, or hotspots after resetting the device, you may need to contact your carrier.
If you are still unable to receive messages and all other network functions are performing correctly, such as calls, mobile data, etc., then service would be recommended.
You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html
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