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Battery draining on galaxy ring

(Topic created: 08-04-2024 01:21 PM)
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blueyzfrone
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Galaxy Ring

So I got mine last week. It was charged at 100% I looked about 8 hours later and it was down to like 10%. Anybody else notice it

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tonik6
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Galaxy Ring

same here, not lasting a day 

usero9cOzYbOKA
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Galaxy Ring
I reset mine and I still have the issue.
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Solution
SamsungModerator1
Community Manager
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Galaxy Ring

Hello, Welcome to the Community. We understand the frustration of battery drain when using the Galaxy Ring.

You can use the steps in the following article to help improve the battery life: https://www.samsung.com/ae/support/mobile-devices/understanding-the-galaxy-rings-battery-life-and-so... 

If these steps do not help, please submit an error report through the Wearables app, using the steps here: https://us.community.samsung.com/t5/Tips-Tricks/bg-p/TipsandTricks 

You can also have the Galaxy Ring service by an authorized service center. 

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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Members_OVuUXNL
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Galaxy Ring

I am having the same issue.  Worked fine for the first few weeks and now can't get through the day without charging at least twice.

Has anyone seen any resolution posted by Samsung?

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userAuwFqJmYEL
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Galaxy Ring

Size 13. Battery lasted 5 to 7 days when new synced to watch 7 ultra now dies half way through my day.... Horrible 

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MrRising
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Galaxy Ring
I am having the same issue. I have to charge the ring battery twice a day.
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