Galaxy ring doesn't measure heart rate continuously

[Members_d0i5nwM]

I just got my ring. I've set it to measure heart rate continuously, still it measures every 10 minutes. I'm not sure why that's happening.

[SamsungModerator1 · Accepted solution]

Hello, Welcome to the Community, and thank you for reaching out. We understand the concern with the Ring not measuring the heart rate correctly. 

Please contact the Samsung health team at 1-855-795-0509 health related concerns. 

For Samsung Health related issues, please also submit feedback: go to Samsung health App settings > Contact Us > Error Reports.