Original topic:

Preorder Feedback, Orders, shipping, etc.

(Topic created: 08-26-2024 08:35 AM)
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Martion
Constellation
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Galaxy Ring

if you guys decide to introduce the product be sure you are well prepared as apple is.

You introduced the ring today, I wanted to order it and boom, website glitches after glitches, then sizing kit is out of stock, and there is no info how to measure to find the correct size, shame shame. support chat doesn't have any idea how to measure  it either, at some point they say "come back later" ...WOW

I would call that product introduction a disaster !

342 Replies
user4IEGBMSLPb
Asteroid
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Galaxy Ring

Did you get your watch?  Looks like my new date (7th new date) is not until September 25th...lmao what a joke...if they think I am wait that long, Samsung, will be surely surprised...lol, because I am not.  One week is all I am waiting....canceling everything thereafter. 

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NoneYa916
Galaxy
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Galaxy Ring
Yeah I got it yesterday. I will say their QA is bad. The paperwork in the box was for someone else. Not a huge deal I was able to print the return level and well the right watch and band were there so yeah. Only took them a month.
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shep58
Asteroid
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Galaxy Ring
I just talked with a representative about my order. I was told that my order would be delayed for a **bleep**g free watch band that's on backorder. Samsung is the **bleep**g worst .
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user4IEGBMSLPb
Asteroid
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Galaxy Ring

Sounds like another excuse.  I bet if you call and speak to 3 different representatives, you will receive 3 different reasons why your watch is not getting delivered as promised. I spoke to 4 different ones and received 4 different reasons, only one was honest and said, they have no idea when the watch will be I. Stock and there was quality assurance issues with the Buds Pro 3 is the reason why those are also back ordered.

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lonewolf2873
Cosmic Ray
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Galaxy Ring

I received my Watch Ultra last week, luckily was on 1st of 2 orders I placed. 

My second order now, it's been changing dates and as of this morning, items will be here 21st or 28th, depending on the item. 

I guess I should end this and go look to see if I'm getting mine before Halloween...

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JSuperBee
Constellation
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Galaxy Ring
Ordered my watch ultra on July 20th and the estimated delivery date still shows September 25th. Anyone else have this much of a wait? Silver watch with dark gray peakform strap and ultra trail dark gray strap.
meself
Honored Contributor
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Galaxy Ring
Many seem to be waiting also think the recall issue is causing the delays
NRoshi3473
Constellation
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Galaxy Ring
Identical order placed a day later; same expected delivery date.
ekovacs
Halo
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Galaxy Ring
I ordered my watch 7 around that time and it came two weeks ago
Charlyx99x
Constellation
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Galaxy Ring

Same here ordered July 22 and still not estimated delivery date, silver watch, contacted Samsung and they said no delivery date available, but if i try to buy same watch today, it shows available to pick up today.