if you guys decide to introduce the product be sure you are well prepared as apple is.
You introduced the ring today, I wanted to order it and boom, website glitches after glitches, then sizing kit is out of stock, and there is no info how to measure to find the correct size, shame shame. support chat doesn't have any idea how to measure it either, at some point they say "come back later" ...WOW
I would call that product introduction a disaster !
I ordered my watch 7 on July 22 and it was delayed twice. So got the third date of Aug 28th and well the watch will be here tomorrow thankfully. The hold up was thanks to the stupid free band. The buds pro I know had issues which stopped sales so if you ordered the pro buds your order won't go till that issue is resolved. For whatever reason Samsung won't separate others and send what's available, which is poor customer service IMHO.
Well I am happy you are getting your Watch on Monday. I ordered mine (Ultra Watch 7) and Buds Pro 3) separately, but on the same day, July 14th I think. But the constant delay and they (Samsung) haven't posted anything saying there will be delays. When you call, they are offering $20.00 credit, with their apologies and various excuses. I told them they can keep their $20.00 credit and the various excuses, I want my items every time I call them.
Did you get your watch? Looks like my new date (7th new date) is not until September 25th...lmao what a joke...if they think I am wait that long, Samsung, will be surely surprised...lol, because I am not. One week is all I am waiting....canceling everything thereafter.
Yeah I got it yesterday. I will say their QA is bad. The paperwork in the box was for someone else. Not a huge deal I was able to print the return level and well the right watch and band were there so yeah. Only took them a month.
I just talked with a representative about my order. I was told that my order would be delayed for a **bleep**g free watch band that's on backorder. Samsung is the **bleep**g worst .
Sounds like another excuse. I bet if you call and speak to 3 different representatives, you will receive 3 different reasons why your watch is not getting delivered as promised. I spoke to 4 different ones and received 4 different reasons, only one was honest and said, they have no idea when the watch will be I. Stock and there was quality assurance issues with the Buds Pro 3 is the reason why those are also back ordered.
Maybe these places need the ad revenue from Samsung and I am sure they send products to be reviewed - so they dare not report? It is shocking and disappointing.
