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Original topic:

Galaxy S7 no ringtones or notification sounds

(Topic created: 12-01-2022 09:50 AM)
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ruggb
Asteroid
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Galaxy S Phones

I have no ringtones or notification sounds on my S7. When I select a ringtone or a notification sound, I hear nothing. If I move the ringtone or notification volume slider, I hear nothing. If I move the media or system volume slider, the media sound or system click plays. I hear KBD clicks. I can't hear voicemail. Other apps produce sounds. I can make and receive calls. Where is the problem?

 

 
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KennewickMan
Black Hole
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Galaxy S Phones
Have you tried rebooting into recovery mode and clearing the cache? Sometimes this will clear up any software bugs. If you do what I mentioned, do it 3 times in a row (clear cache, not the whole process) and then restart. Test it out. LMK if this helps! GL!
ruggb
Asteroid
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Galaxy S Phones

i can get into safe mode. how do i get into recovery mode and clear cache

 

 
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KennewickMan
Black Hole
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Galaxy S Phones
Power off your phone. Simultaneously hold down the volume up, home, and power buttons until you see the Samsung boot logo. Once you see that logo, ONLY RELEASE the power key, but keep holding the other two until your phone goes into recovery mode. Use the volume keys to navigate and the power button to select. Clear the cache 3 times, then reboot. LMK if this helps! GL!
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ruggb
Asteroid
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Galaxy S Phones

I managed to get to recovery but not without some strange error messages.

I can't seem to post it because it "contains invalid HTML"

I wiped cache

Nothing change

 

 

 
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AuntyS
Constellation
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Galaxy S Phones
How do I recover my code for my voicemail?
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Solution
ruggb
Asteroid
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Galaxy S Phones

DOH, my wife set it for DO NOT DISTURB. It did its job. Thanks