Original topic:

No auto rotate

(Topic created: 07-12-2019 12:54 PM)
useruVV21NRyq0
Asteroid
Options
Galaxy S Phones

Is there no auto-rotate feature on the S10e? This is terrible, if true!

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7 Replies
Rydah
Samsung Care Ambassador
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Galaxy S Phones

Hey @useruVV21NRyq0, I hope you are doing well.

 

Weirdly, to enable auto rotate you'll need to pull down your status bar, revealing your quick settings.

 

From the quick settings, press the text under the Auto-Rotate button. That'll give you rotation options. (If the auto rotate button is not there, add it by pressing the menu button on the top right>button order>drag Auto-Rotate to the panel.)

 

Screenshot_20190712-095006_Chrome Beta.jpg

 


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
useruVV21NRyq0
Asteroid
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Galaxy S Phones

NO, such button exists on an S10e. Nothing is even found on search for rotate. This feature is absent on this phone. 

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Rydah
Samsung Care Ambassador
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Galaxy S Phones

Hi @useruVV21NRyq0, it does exist it just isn't easy to find.

 

When you pull your status bar down and pull down again, you'll have your Quick Setting tiles.

 

One of the Quick Tiles is called Auto Rotate. If it isn't present when your looking at your Quick Setting Tiles, add it by pressing the menu button on the top right followed by pressing the button order option.

 

If you need further assistance on finding the toggle, please feel free to let me know.

 

Side note,

@SamsungRei @Samsung_Stephanie @SamsungAdam can we have this post flagged as a feature sugge

 

We should have an auto rotate setting in Settings>Display to make it easier for users to toggle this hidden setting.

 

Have a great day y'all!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
useruVV21NRyq0
Asteroid
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Galaxy S Phones

Wrong, please pick up an S10e phone to verify.  This is NO such button, no such feature on the phone I just purchased.  You can't select something that doesn't exist. 

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useruVV21NRyq0
Asteroid
Options
Galaxy S Phones

Screenshot_20190712-145808_Messages.jpg

 

Screenshot_20190712-145813_Messages.jpg

 

Screenshot_20190712-145817_Messages.jpg

 

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useruVV21NRyq0
Asteroid
Options
Galaxy S Phones

Which one of those do you think is Auto Rotate?

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Solution
Rydah
Samsung Care Ambassador
Options
Galaxy S Phones

I see where the issue is. You turned this off (or a rogue app did.) Click on the button that is labeled Portrait. It is the first button on the second row of the first page.

 

The label must change when it is disabled completely, my apologies but this should resolve your issue.

 

Have a great rest of your day and enjoy your weekend!


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.