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Original topic:

One UI Home keeps stopping

(Topic created: 6 hours ago)
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userBAiT6163hL
Constellation
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Galaxy S Phones

The only way I can get it to stop crashing is by clearing the data, which loses me my layout, which I rely on. As soon as I restore the homescreen from backup, it does the crashing again. 

Please help!

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Solution
GalaxyKnight25
Asteroid
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Galaxy S Phones
I've had the issue since 10am. Someone suggested uninstalling Weather Live, NOAA, or other weather apps that you have a widget for. That seemed to work for me so far šŸ¤ž

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6 Replies
userMTh9dw2UBA
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Galaxy S Phones
Following...
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userIKF5NkRPgc
Asteroid
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Galaxy S Phones
I have the same problem and did the same trouble shooting, with the same result
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Solution
GalaxyKnight25
Asteroid
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Galaxy S Phones
I've had the issue since 10am. Someone suggested uninstalling Weather Live, NOAA, or other weather apps that you have a widget for. That seemed to work for me so far šŸ¤ž
userBAiT6163hL
Constellation
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Galaxy S Phones

Thanks so much! I wish I'd seen this before I deleted my data because restoration wasn't quite complete. Still, those pesky weather widgets were definitely suspicious!

 

Thanks again!

userIKF5NkRPgc
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Galaxy S Phones
It was the noaa app for me as well
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Samsung_Moderator
Community Manager
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Hello, Welcome to the Community, and thank you for reaching out. We understand how frustrating it is to have the One UI Home to continue stopping.

Our engineers are looking into this matter. Currently, we have been advised the weather widgets are causing the behavior. The weather app(s) can be reinstalled, but do not install or add the weather widgets at this time.

If the recommendation provided by @GalaxyKnight25 does not correct the app from stopping, please submit an error report using the following steps to provide the data to Samsung: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692