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11-19-2020 02:54 PM (Last edited 06-30-2022 05:24 PM by SamsungJoJo ) in
Galaxy S PhonesAs of a couple of weeks ago something happened with my photo gallery. I have always been able to use my photos in the photoshop app and be able to upload my photos to places like Costco and Walgreens to buy prints and now suddenly the files aren't supported. The only work around I have found is to screenshot and then upload that. I have tried everything I can think of to fix it!
Solved! Go to Solution.
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11-19-2020 03:25 PM (Last edited 11-19-2020 07:30 PM ) in
Galaxy S PhonesYou can see what format the pictures are stored in. Open a photo in the gallery and slide the picture up to get details. For sites like Costco and Walgreens the jpg format is probably the best.
Check Camera settings -> Format and advanced options to ensure that "HEIF picture" is off
You can also try Camera settings -> Reset settings.
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11-19-2020 03:39 PM in
Galaxy S PhonesThank you!!!
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01-24-2021 11:12 AM in
Galaxy S PhonesI can't find
Camera settings -> Format or advanced options on my Galaxy S8, nor do I see and reference to "HEIF".
Any suggestions?
-winston