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Problem with Galaxy s20 ultra wireless charging.

(Topic created: 03-09-2020 07:02 PM)
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user0ebOig2Oyq
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Galaxy S Phones

So I have a galaxy S20 ultra and having a problem with it charging wireless in my wireless car charger. At first I thought the charger might be defective or uncompatible with the phone. The charger works fine with my wife's S20+ but not the ultra. Also it works fine when I use both my wireless charger at home. The problem is it would charge then pause then charge then pause every 2 second. I tried turning fast wireless charging off and it still didn't change anything. Any help would be greatly appreciated.

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MrQue
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Galaxy S Phones

I recommend that you follow these steps here

If these steps do not work then your unit will require service. Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/

 

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127 Replies
userEC1EdWSumi
Constellation
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Galaxy S Phones

Same issue here. Wireless car charger cycles on ultra but works with S10+ and Iphone pro max.

hdswann
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Galaxy S Phones

Same issue for me. 

user0ebOig2Oyq
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The phone fits perfectly. I have tried it with the case off and the case on still no luck. Tomorrow I will try using the wireless charger on the wife car since its the same as mine. See if there any difference. 

hdswann
Constellation
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Galaxy S Phones

Same here. All our other phones charge fine on it too.

user5m9c7pP8gi
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Galaxy S Phones

In what universe would that be acceptable, charging with a wire???

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Gotta get the actual charger for the s20. My newest wireless charger won't keep up with my s20 unless I close down every app and shut it off otherwise its like using a regular charger and says something along the lines of "this phone uses to much energy to wireless charge" in not so many words. You need to wait for the wireless charger to come out for the s20. The processor is using to much to keep up with the low wattage of your wireless charger.

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user0ebOig2Oyq
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It like that since the phone was brand new with no new apps installed yet. 

user0ebOig2Oyq
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Yeah didn't work. Thanks tho

userCWAFwJ55xS
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Never have had a issue with my s20 ultra charging wireless

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