S10 Boot Loop

[userpuqOPWtZHP]

woke up to my galaxy S10 in a boot loop. I thought I had auto-updates turned off but according to this reddit thread a ton of people are all having this problem right now. I was told by the samsung tech support to take it to a ibreakufix near me and i called them and they pretty much said the only way to fix it is factory reset. I dont want to lose all my data? I got it to the recovery screen and tried clearing cache and rebooting from there but it didnt work. I held every combo of Power button plus volume button plus bixby and nothing worked. Is my phone a brick?

[BradHB3D]

This happened to my wife's phone overnight. Brought it into a local repair shop this morning as they opened. The guy behind me had the same issue. 5 minutes later someone else with the issue came in. She still doesn't have a phone, we don't want to completely wipe the data, but this is now affecting her business. Not happy.

This is unacceptable, and is why long time loyal customers (like us) leave brands. I hope Samsung resolves this rapidly and gracefully. These days it seems that class action suits are required for any kind of acknowledgement.

[Krownique]

Has anyone actually factory reset there phone? If so did it work?

[lilsniper5150]

I'm about to factory reset. I'll report back the results.

[lilsniper5150]

Okay, I did a factory reset and it worked.

Holding BIxby button + Volume Up + Power

Wipe data/factory reset

Confirm the Factory Reset

It wiped in like 1 minte.

Then Reboot system now.

Now it boots up to the Welcome screen 😭

I'm really upset about this and dissapointed with Samsung.

(Nevermind the screen, my daughter did some damage to it)

[Michal Rataj]

Yes, First I tried use  the developers app. But without positive result. A few hours later I reset the phone. Is okay and very simply. But even backup not recovered all data.

[wawawewa]

Fellow victim here I had to get a new phone:///

[Krownique]

Thats sad to hear. I factory reset and thankfully my phone is working again.

[userYBGB10qrIt]

I am ***bleep***. I have an S22 Ultra. My elderly mother has the S10, and she's needs her phone, which is stuck in this loop. There is no way to get out of this cycle. Samsung and or Android have not only ruined a phone will cost a lot of money to replace with like kind equipment, but it's left my mother vulnerable.

Has Samsung said how it intends to correct this fiasco? 

[lilsniper5150]

I know it sucks but you can factory reset it. It worked for me and others.

[Members_osvRHsX]

So if you do the reset, are all your pictures on the phone lost? My wife's phone was one this has happened to. I guess we've been waiting for a fix, but now she is thinking she's lost all the videos/pictures of her dad that has passed. Struggling here.