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S10/S10+ Led Notification Light Missing

(Topic created: 02-27-2019 07:54 AM)
Anonymous
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Galaxy S Phones

Is the LED Notification light missing from the S10 phone, if it is is there a workaround to get it, or will there be an update and they will add it? 

Also if it is, I am very disappointed and considering not getting the new phone.  

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VerbumVeritum
Samsung Care Ambassador
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Galaxy S Phones

@Anonymous  you will be pleased to hear that the S10 family will be using the camera cutout hole for the notification light. A spinning circle or other animation will appear in various colors around the camera hole. Whenever Face Recognition is used or the selfie camera is activated, the camera cutout will also light up again. It's pretty cool! 

 

Update: Turns out the release for this update has been delayed for some reason. We don't know why, and don't have access to that information from this end. Only developers know specifically when. I do believe the update is happening, as it was confirmed by a supervisor in the testing area after the Unpacked release event & afterward by a Samsung executive. 

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VerbumVeritum
Samsung Care Ambassador
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Galaxy S Phones

@Anonymous  you will be pleased to hear that the S10 family will be using the camera cutout hole for the notification light. A spinning circle or other animation will appear in various colors around the camera hole. Whenever Face Recognition is used or the selfie camera is activated, the camera cutout will also light up again. It's pretty cool! 

 

Update: Turns out the release for this update has been delayed for some reason. We don't know why, and don't have access to that information from this end. Only developers know specifically when. I do believe the update is happening, as it was confirmed by a supervisor in the testing area after the Unpacked release event & afterward by a Samsung executive. 

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Geno71
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So someone says, but when? Is there an official announcement? A lack of the notification LED won't make me cancel my pre-order, but it's something I have been relying on for years, so I'd like to know.



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

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VerbumVeritum
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@Geno71  I don't know why not much is being said about it, but I heard this information from an executive directly after Unpacked in San Francisco. I wanted to make sure I had an answer for the Community because I knew people would be asking about the notification light. 🙂 

user9hiTL78Hbb
Cosmic Ray
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Galaxy S Phones

If everybody should  call Samsung  and Express this concern then maybe Samsung will do something about this, I am thinking of return this phone back to bestbuy for missing led notification. 

usermRV51rjKe9
Constellation
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It's really a deal breaker for you? Seems a bit over the top

VerbumVeritum
Samsung Care Ambassador
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@usermRV51rjKe9 I kind of feel the same way generally. 😂

userVP40yF35hk
Constellation
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Galaxy S Phones

Do we know when Samsung is going to announce the upgrade for notification light? I had chat with Samsung but did not get any positive response! I am very disappointed about not having the notification light on my S10+!

userH7KTBtkEEe
Asteroid
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Galaxy S Phones

I contacted their customer service and was informed there are NO plans to update the software since there isn't an LED light in that area.

RRMalone
Asteroid
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Galaxy S Phones
There is NO UPGRADE!