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S20 No notification sounds

(Topic created: 03-06-2020 10:16 PM)
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useryDIikaZ9Da
Asteroid
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Galaxy S Phones

Received the new S20 yesterday and everything is working perfectly except for notifications. 

 

I have searched every forum and searched through all the settings on both the apps and the notification settings  and everything is as it should be, but still no notification sounds.

 

The only unusual thing is when I go through the list of sounds no sample is played. Could it be that for some reason no files are actually attached to the ringtones?

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userBuFuGkZGEH
Constellation
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Galaxy S Phones

Don't know how it got turned off, but notification volume was on "mute." Turned up the volume, and it worked. I had searched through every setting I could find, but I didn't know of this one. Thanks.

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user7BFcGdGEtE
Constellation
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Galaxy S Phones

Thanks a lot !  simple solution for a problem that was driving me crazy !

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userm5eejJ4ebK
Constellation
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Galaxy S Phones

Thank you so much!  That was driving me crazy!  I was only hearing my custom notifications for I had set up for certain contacts.  Others were silent, even though I had it set to "sound".  So frustrating.  Samsung sure seems to make things more difficult than need be!!!  Thanks for the help - Much appreciated! 

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userpXRW0VfdmE
Constellation
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Galaxy S Phones

Thanks! This instantly fixed my issue.

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userYErgGAqg63
Constellation
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Galaxy S Phones

Thank you so much!! Got my phone over a month ago and love it except for I could not hear when a text message came in. Everything else works great, but that. I even took it to my local sprint store for assistance and they couldn't figure it out! I followed your steps above and sure enough, that's where the silent was selected!! Thank You Again!!!

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user3vTDaAwpSD
Constellation
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Galaxy S Phones

Thank you. This fixed my problem. Once I got into here I found that my notification sound was set to silent

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user7CrWR4og6p
Constellation
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Galaxy S Phones

This was a life saver!!! This was the only thing that worked. The sound was set to silent. Such an old place to put a setting. 

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userjSCkBsfA62
Constellation
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Galaxy S Phones

it worked TY!! I have missed SOOO many messaged and replied late.

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userZurLOXkGYu
Constellation
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Galaxy S Phones

Thanx, this is ridiculous. So many settings/options. 

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usernWGPgkUOWr
Constellation
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Galaxy S Phones

Go to Settings---> Sounds and Vibations---->At the top of that page you will see Sound Mode:  Make sure that SOUND is the option checked.

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