Touchscreen only works with S Pen

[Jcbanker71]

This has a disaster and Samsung doesn't give a darn my device ran perfectly fine after update touchscreen doesn't work only s pen drives me i insane and now green line top right if the phone.... this is a disgusting feeling carrying a phone to take pics which can't zoom and jus answer calls!!! They got excuses to blame it's my fault.. 

[meself · Accepted solution]

Several models have issues since ui 6 1 should be fix soon

[Jcbanker71]

I keep reading this everywhere

[Jcbanker71]

I'm thinking since the update was in June they've bugs to deal at least that's I'm hoping my kids bought me this phone for a gift and I usually don't get premium phones ...... Samsung should be all over this but they're coming out with some lame excuses indeed... I also have a green line top right now SMH!!!!!!

[Jcbanker71]

I sure hope so.... UI 6.1 did a real doozy.....

[userLBgGo02EjR]

Still a major issue.  I do not have a screen protector and have the latest updates. Galaxy S22 Ultra.  

I use the phone for navigation and having to hold the stylus is very dangerous.

I've been thinking about the Apple watch.  Maybe this is the time to Apple-ize my life.

[userH7IxStcRCI]

You said it should be fixed soon. We are now 4 months later with thousands of phones on the fritz. Where did you get your information?

[PRT26]

Samsung not interested, my S21+ was original - no repairs at all - but after 6.1 touchscreen hasn't worked since. Samsung just say they hadn't heard of the issue, don't they read these  posts!!!!, suggested I buy new phone so I did - GOOGLE PIXEL - never buy Samsung again

[userH7IxStcRCI]

I just updated to the July software and it still did not fix my issue on my S21. This is irritating. If I need to spend any money on another phone or repair, it will not be towards a Samsung. This is unacceptable to not respond to this screw up!

[userQBjs9Wxyzo]

It's a nightmare, my S21 Ultra is original with no repairs, and after 6.1 update, the touchscreen doesn't work.
Samsung doesn't take responsibility or is interested in fixing the issue.
Shame on Samsung