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Original topic:

Touchscreen only works with S Pen

(Topic created: 08-26-2024 01:11 PM)
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Jcbanker71
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Galaxy S Phones

This has a disaster and Samsung doesn't give a darn my device ran perfectly fine after update touchscreen doesn't work only s pen drives me i insane and now green line top right if the phone.... this is a disgusting feeling carrying a phone to take pics which can't zoom and jus answer calls!!! They got excuses to blame it's my fault.. 

8 Replies
Solution
meself
Neutron Star
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Galaxy S Phones
Several models have issues since ui 6 1 should be fix soon
Jcbanker71
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Galaxy S Phones
I keep reading this everywhere
Jcbanker71
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Galaxy S Phones

I'm thinking since the update was in June they've bugs to deal at least that's I'm hoping my kids bought me this phone for a gift and I usually don't get premium phones ...... Samsung should be all over this but they're coming out with some lame excuses indeed... I also have a green line top right now SMH!!!!!!

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Jcbanker71
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Galaxy S Phones

I sure hope so.... UI 6.1 did a real doozy.....

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userLBgGo02EjR
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Galaxy S Phones

Still a major issue.  I do not have a screen protector and have the latest updates. Galaxy S22 Ultra.  

I use the phone for navigation and having to hold the stylus is very dangerous.

I've been thinking about the Apple watch.  Maybe this is the time to Apple-ize my life.

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PRT26
Constellation
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Galaxy S Phones

Samsung not interested, my S21+ was original - no repairs at all - but after 6.1 touchscreen hasn't worked since. Samsung just say they hadn't heard of the issue, don't they read these  posts!!!!, suggested I buy new phone so I did - GOOGLE PIXEL - never buy Samsung again

userH7IxStcRCI
Cosmic Ray
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Galaxy S Phones

I just updated to the July software and it still did not fix my issue on my S21. This is irritating. If I need to spend any money on another phone or repair, it will not be towards a Samsung. This is unacceptable to not respond to this screw up!

userQBjs9Wxyzo
Constellation
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Galaxy S Phones
It's a nightmare, my S21 Ultra is original with no repairs, and after 6.1 update, the touchscreen doesn't work.
Samsung doesn't take responsibility or is interested in fixing the issue.
Shame on Samsung
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