Original topic:

Trouble casting my Galaxy S10+ to my Samsung TV

(Topic created: 03-27-2019 06:17 PM)
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userlr0izlwyh6
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Galaxy S Phones

I recently got the galaxy s10+ and I have been trouble casting to my Samsung TV. I was able to do it with my s9+ but ever since I got the 10 it's not able to cast.

 

 
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SamsungAdam
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Can I please have your TV model number?


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userlr0izlwyh6
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Galaxy S Phones

UN55MU6290

SamsungJoJo
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Are you using SmartView? Also, Make sure both devices are connected to the same network connection and make sure both device and tv are currently up to date on software.

userlr0izlwyh6
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I'm trying to cast YouTube from my phone to my TV. They're on the same internet and both are up to date. I can use smartview but can't cast.

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Samsung_Stephanie
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Apologies, the UN55MU6290 model TV is not compatible with the Smart View App. The current list of supported TV models with the Smart View App is below:

 

Supported Samsung SmartTV models*: 
. 2011 : LED D7000 and above, PDP D8000 and above.
. 2012 : LED ES7500 and above, PDP E8000 and above.
. 2013 : LED F4500 and above (except F9000 and above), PDP F5500 and above.
. 2014 : H4500, H5500 and above (except H6003/H6103/H6153/H6201/H6203).
. 2015 : J4500, J5500 and above (except J6203).
. 2016 : K4300, K5300 and above.
. 2017 : ULS003U ONLY


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