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07-23-2023
05:28 AM
(Last edited
07-25-2023
09:47 AM
by
SamsungJoJo
) in
My Hot Spot was working like normal on Friday afternoon. I did the latest update in evening & then later that night every time I would try to turn it on, it would just restart my phone. Does anybody have a fix for it...besides doing a complete restore?
Solved! Go to Solution.
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07-25-2023 06:22 PM in
Galaxy S PhonesSamsung wants me to trade my phone in, for a small charge of over $600. I can not afford, nor do I want to purchase a new phone. My Galaxy S10E was working perfectly before the update.
Samsung is responsible for this action and putting out an update tainted with some kind of "bug." I am going to wait for the next update and see if that fixes it...man, I truly hope it does!
Other than that, nobody seems to know how to fix it at this point.
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07-25-2023 06:25 PM in
Galaxy S Phones- Mark as New
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07-25-2023
06:29 PM
(Last edited
11-03-2023
05:03 PM
by
SamsungAl
) in
If I am correct, "Software" updates happen about once a month? I think we are all unless Samsung comes out with a simple fix, but I am not going to hold my breath.
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07-26-2023
06:14 AM
(Last edited
11-03-2023
05:03 PM
by
SamsungAl
) in
Look everyone. If you are experiencing this issue, then please call Samsung like I did and complain directly to them. They put out a "bogus" update that our phones up and now they must fix it!
Their solution is trying to sell you a new phone, or offer you some kind of trade in deal on a newer, more expensive, and updated phone that's gonna cost you, me and everyone else $600+ dollars. This is their solution, but its not acceptable.
Without causing heat on Samsung, we have to sit here for a month and wait to see if the next update works? What if it doesn't? Do a factory reset and see if that works? What if it doesn't, then what? Or, do a factory reset and take the risk of loosing some, partial, or all your important information if a backup doesn't work?
I don't know about you, but I can't take that risk.
Anyway, we as a collective group need to work together on this and get the word out there. Not everyone having this issue is going to find this thread. So if you are more of a mover & shaker than I am, then please spread the word like the plague and let's start getting answers from Samsung on how to fix their screw up.
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07-26-2023 02:27 PM in
Galaxy S PhonesI am suffering from the same problem. I understand that there is no resolution short of factory reset to earlier software version? Not good. Not being able to Hotspot is a real problem with respect to work....
Guess I will have to submit a 'ticket' on my corporate plan too. I am thank-full for the previous comments which helped me define the problem.
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07-27-2023 09:44 AM (Last edited 07-27-2023 09:45 AM ) in
Galaxy S Phones- Mark as New
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