My Hot Spot was working like normal on Friday afternoon. I did the latest update in evening & then later that night every time I would try to turn it on, it would just restart my phone. Does anybody have a fix for it...besides doing a complete restore?
I have the same problem. My Hotspot no longer working although I don't know when the problem started as I haven't used the Hotspot in several months before trying it today. Neither restarting, resetting network settings, turning WIFI on/off, switching airplane mode, nor any other suggestions found online helped.
Unbelievable. On with Samsung support and their solution to them breaking this functionality is for me to pay to have my phone, which is not broken, fixed or buy a new phone.
Hello SMatt2284, thank you so much for posting. Welcome to the Samsung Community. I understand that turning on your Mobile Hotspot causes your unit to restart since the update. Mobile Hotspot can be a problem with your unit mobile data connection or your mobile carrier. Please attempt to reset your network settings. To reset network settings try the following steps: Settings>General Management>Reset>Reset Network Settings Passwords to Wi-Fi and pairings may need to be reentered after resetting network settings. If you are still having trouble you may take a look at this link for more information: https://www.samsung.com/us/support/troubleshooting/TSG01001245/
In the event the Hotspot troubleshooting wasn't helpful, you can use this guide and perform a factory reset. Use this guide, and follow the highlighted "back up" guide hyperlinked in the guide to back up your files and data you do not wish to lose: https://www.samsung.com/us/support/answer/ANS00060517/
Yep that's how mines is. But I've had my phone one for 2 hours so far and I have a tablet on the Hotspot and so far it hadn't cut off. Did u talk to anyone on how to fix the issue?
